Build Your Culture of Empathy
Communication and relationship challenges effect every organization. Effective relationships, both internal and external, are necessary to achieve the goals of your company. Responding to customer needs is a necessity. A favorable work environment enhances the capacity of your organization to excel. Empathy is an essential component of a healthy and productive organizational culture, especially while your company grows.
Empathy is the act of “really getting somebody,” whether it’s a co-worker, customer, investor, or boss. Really getting somebody requires understanding their emotional state and the values motivating their experience. The organizations that thrive and endure are organizations that have clear values and are populated by people who share those values. Tension, stress and conflict appear when values are misaligned or unclear. When values are aligned and people are respected, employees take pride and ownership in delivering above and beyond the goals and mission of the organization.
At Empathy Impact we help you Master the Art of Empathy by cultivating powerful listening and speaking skills that build on emotional intelligence and value-based relationships. Within a framework of clear organizational values and objectives we support you in reaching higher levels of efficiency, creativity, teamwork, and productivity. Not by working harder, but by working smarter.